Reference

jackpotcity Privacy Policy For Indonesia

The jackpotcity Privacy Policy explains how we collect, use and protect details connected with your account, including phone verification and wallet activity through DANA, OVO, GoPay and QRIS.

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PRIVACY HELP DESK

Where To Ask About Your Data

A clear support route helps when you want to ask about the Privacy Policy, correct an account detail or check how a wallet record is linked…

Policy questions Send a question through our account support path when you need help understanding the…
Correction requests If your contact detail is inaccurate, tell us which field needs changing and why.
Access requests Ask us for a copy of personal data held for your account through the…
DATA CONTROL POINTS

What We Do With Account Data

Your account data has a practical purpose at each stage: phone verification helps us confirm access, device details help us detect unusual sign-ins, and payment references help us match a receipt with…

Collection

We collect details you enter during account creation and data produced when you use the website, such as login events, browser type and device signals. Payment references from DANA, OVO, GoPay or QRIS can be recorded to identify a transaction, not to create an unrelated profile.

Use

We use personal data to provide account access, complete phone verification, respond to support questions and check payment status. A QRIS receipt or virtual account reference may help us trace a delayed record. The Privacy Policy describes these purposes so your account activity has a clear context.

Cookies

Cookies can keep your session active and remember choices made in the browser. On a mobile device, they may help you move from login to the lobby without repeating an account step. You can manage cookie settings in your browser, although some account functions may then work differently.

Security

We use account checks such as phone verification and sign-in monitoring to reduce unauthorised access. Never send a password or one-time code in a support message. If a wallet status looks unfamiliar, contact us through the account path and mention the affected DANA, OVO, GoPay or QRIS reference.

Retention

We retain account, support and transaction records only for the period needed for the purposes described in the Privacy Policy, including account administration and resolving payment questions. A record connected with BCA, BRI, Mandiri or BNI transfer activity may require a longer operational retention period where local law permits.

Your requests

You can ask about access, correction or deletion of eligible personal data through our support route. We may need to verify your account before acting, and some records may remain where retention is required. We will explain the result and any limitation in the response to your request.

Privacy Policy Questions From Indonesia

These Privacy Policy answers address the account and payment questions you are most likely to have before opening access. We explain what data may be collected, why wallet references appear in records and how to contact us about a change. If your question concerns a specific account, include the relevant phone verification step or payment receipt so we can respond to the correct record.

The jackpotcity Privacy Policy covers account details, phone verification, device and browser data, cookies, support messages and payment references. It explains how we use those records for account access, security, payment status checks and support. Access depends on local law and the policy applies to the website relationship.

Phone verification helps us confirm that the person opening or accessing an account controls the contact detail provided. We use its status for account security and access checks, not as a reason to collect unrelated contacts. If the number is wrong, request a correction through account support.

Yes. The Privacy Policy covers payment references connected with DANA, OVO, GoPay and QRIS, including receipt or status details needed to match activity with your account. It can also cover bank transfer and virtual account references when those routes are used for account transactions.

Use the account support path and clearly state that you are making a personal data access request under the Privacy Policy. Include your account email or phone number, but do not send a password or one-time code. We will verify identity before sharing records linked to your account.

You can ask us to correct an inaccurate or incomplete account detail through support. Tell us which field is wrong and provide the current detail. We may confirm the request through your account before making a change, especially when the detail relates to phone verification or wallet status.

Cookies may keep your session active, remember browser choices and support the path from login to the lobby. You can manage them in your device browser. Blocking some cookies may affect account access or require repeated steps, but your browser settings remain the place to control them.

We keep data for the period needed for the purposes stated in the Privacy Policy, such as account administration, security and payment questions. Retention can differ by record type. Transfer references involving BCA, BRI, Mandiri or BNI may remain where local law permits or requires it.

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